RockSolid® Managed Service Plans

Stop Buying Service for Downtime and Invest in Uptime

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology offerings to support critical business services. Our tailored support plans provide various levels of Advanced Performance Monitoring and Scheduled Preventative Maintenance to ensure your servers, laptops, desktops, and other vital network devices function correctly.

All plans are designed for management and maintenance of your end user computers. Additional services such as new user setup, network management, and special projects are billed a-la-carte at our hourly rate.

RockSolid® Essentials

  • Advanced Monitoring for continuous insight into your network, letting us reduce the business impact of IT issues by shortening the time from failure to resolution.
  • Monitoring Tools show potential problems before they arise, allowing for preventive actions prior to any failure or downtime.

RockSolid® Premium

All the features of RockSolid Essentials plus:

  • Monitored Antivirus and Anti-Malware for clear visibility into all your users, their devices and their protection status.
  • Software Update Management for common software suites.
  • Reduced rates for remote and onsite support.

RockSolid® Premier

All the features of RockSolid Essentials & Premium plus:

  • Help Desk Call Center
  • Unlimited Remote Support during normal business hours.
  • Unlimited Onsite Support during normal business hours.
Contact SunRock IT today and let us tailor a Managed Services Plan that will save you time and money!
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